Privacy Policy

Effective Date: December 8, 2025
Last Updated: December 8, 2025

Introduction

Welcome to Linden Plaza Apartments (“we,” “our,” or “us”). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://lindenplazabk.com/ (the “Website”) or interact with our services.

Please read this Privacy Policy carefully. By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Website.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

Submit inquiries through our contact forms
Request information about housing opportunities
Apply for residency
Register for resident services (including Rent Café)
Request maintenance services
Sign up for newsletters or notifications
Communicate with us via email or phone

This information may include:

Name
Email address
Phone number
Mailing address
Income information (for housing application purposes)
Household composition
Social Security number (when required for housing applications)
Financial information (for rent payment processing)
Any other information you choose to provide

Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device and usage patterns, including:

IP address
Browser type and version
Operating system
Pages visited and time spent on pages
Referring website addresses
Date and time of visits
Device identifiers
Cookies and similar tracking technologies

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences, though disabling cookies may limit certain Website functionality.

Types of cookies we use:

Essential Cookies: Required for basic Website functionality
Analytics Cookies: Help us understand how visitors use our Website
Functional Cookies: Remember your preferences and settings

How We Use Your Information

We use the information we collect for the following purposes:

Processing housing applications and determining eligibility
Managing tenant relationships and lease agreements
Processing rent payments and financial transactions
Responding to maintenance requests
Sending important notices and service interruptions
Providing customer service and support
Communicating updates about construction and renovations
Improving our Website and services
Complying with legal obligations and regulations
Preventing fraud and ensuring security
Conducting internal business operations

How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

Rent Café (payment processing platform)
Property management software providers
Maintenance contractors
IT service providers
Legal and accounting professionals
Background check and screening companies

Legal and Regulatory Requirements

We may disclose information when required by law or to:

Comply with legal obligations, court orders, or government requests
Enforce our Terms and Conditions
Protect our rights, property, or safety
Prevent illegal activities or violations of our policies
Report to housing authorities and regulatory agencies (HUD, HPD, etc.)

Housing Authorities

As an affordable housing property, we may share resident information with:

U.S. Department of Housing and Urban Development (HUD)
New York City Department of Housing Preservation and Development (HPD)
Other relevant housing agencies for compliance purposes

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

Third-Party Links

Our Website may contain links to third-party websites, including Rent Café. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Security measures include:

Encryption of sensitive data
Secure server infrastructure
Regular security assessments
Limited access to personal information
Employee training on data protection

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors affecting retention periods include:

Duration of your residency
Legal and regulatory requirements
Record-keeping obligations
Statute of limitations periods

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

General Rights

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal obligations)
Objection: Object to certain processing of your information
Restriction: Request restriction of processing in certain circumstances

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising CCPA rights

We do not sell personal information.

New York Residents

New York residents may have additional rights under state privacy laws. Please contact us to exercise these rights.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below. We will respond to your request within the timeframe required by applicable law.

Children’s Privacy

Our Website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated Privacy Policy on this page and update the “Last Updated” date. We encourage you to review this Privacy Policy periodically.

For material changes, we may provide additional notice, such as posting a notice on our Website homepage or sending you an email notification.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Linden Plaza Apartments

Email:

Website: https://lindenplazabk.com/

Address:
Linden Plaza Apartments
East New York, Brooklyn, NY

Fair Housing Statement

Linden Plaza Apartments is committed to compliance with all federal, state, and local fair housing laws. We do not discriminate on the basis of race, color, national origin, religion, sex, familial status, disability, or any other characteristic protected by law.

Accessibility

If you have difficulty accessing this Privacy Policy or need it in an alternative format, please contact us, and we will provide assistance.

This Privacy Policy was last updated on December 8, 2025.